In this podcast episode, we discuss an interesting study that suggests preschoolers may prefer learning from a competent robot over an incompetent human. Plus, we tackle some community questions about handling stakeholders who ignore UXR feedback, coping with lost Zoom recordings, and navigating antagonistic CX relationships.
Recorded live on April 13th, 2023, hosted by Nick Roome, with guests Barry Kirby.
Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Naturalistic Decision Making - An interview with Rob Hutton:
https://www.1202podcast.com/rob-hutton
News:
Preschoolers prefer to learn from a competent robot than an incompetent human
https://www.concordia.ca/news/stories/2023/03/28/preschoolers-prefer-to-learn-from-a-competent-robot-than-an-incompetent-human-concordia-study-shows.html
Image Source: Pexels
It Came From:
Stakeholders ignoring your UXR feedback? | /u/responsible_fruit1 | r/UXResearch
Zoom lost my recording. Any ideas? | /u/larostars | r/UXResearch
Antagonistic CX relationship | /u/aikawanoonase | r/UXResearch
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#podcast #UXresearch #technology #preschoolers #robots #humaninteraction #customerexperience #userfeedback #Zoom #lostrecordings
