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E253 - User Perspective on Categorizing Chatbots and Voice Assistants

This week on the show, we talk about how to categorize conversational interfaces. We also answer some questions from the community about human factors engineering being considered design, how to run concept testing that isn’t worthless, and we cover some insights from the UXPA Salary report.

Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Human Factors in Iarnród Éireann - An interview with Nora Balfe:

https://www.1202podcast.com/nora-balfe
Check out our full coverage from this year’s Human Factors in Health Care Symposium:

https://www.humanfactorscast.media/blog/2022-international-symposium-on-human-factors-and-ergonomics-in-healthcare-conference-coverage-roundup/
News:

How to categorize conversational interfaces
https://uxdesign.cc/how-to-categorize-the-different-conversational-interfaces-98c589a9d0
Image Source: Pexels
It Came From:

is human factors engineering design? | /u/emmaanderica | r/humanfactors
How to run concept testing that isn’t worthless? | /u/Choice_Ad_968 | r/UXResearch
UXPA Salary Insights (tl;dr) | /u/wgx0 | r/userexperience
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Human Factors Cast

Human Factors Cast is a podcast about how people interact with technology, work, design, and safety. Since 2016, Nick Roome and guests have explored human factors, psychology, engineering, ergonomics, and UX through conversations with researchers and practitioners. Produced by Human Factors Cast Foundation Limited.

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